22 Board Company offers exchanges or refunds for your item provided the item and its packaging is in its original condition with the original tag attached. Refunds and exchanges are not available on promotional or sale items. Refunds and exchanges can be made 30 days from date of purchase. We recommend sending returns via registered post as we do not accept responsibility for lost items. We do not cover shipping and handling for returned items. 

Defective Product

22 Board Company wants you to be completely satisfied with everything we offer. All defective products should be shipped back where our quality control department will examine it and do one of the following:

  1. Consider it defective through manufactured standards and immediately ship your replacement or refund your money.
  2. Contact the manufacturer to see if they cover the defective merchandise, then contact you with the information we have received

For help with returns please reach out to: